Terms and Conditions
1. Acceptance of Terms
By accessing or using our website, mobile applications, or any service operated by My Latin Escape (collectively, the “Services”), you agree to be bound by these Terms and Conditions and our Privacy Policy.
If you do not agree to these terms, please do not use our Services.
We reserve the right to modify or update these Terms at any time, and such updates will take effect immediately upon posting on our website. It is your responsibility to review these Terms periodically.
2. About My Latin Escape
Latin Escape Travel and Living, LLC is a U.S.-based company that provides relocation consulting, relocation tours, and real estate tours, primarily operated in Colombia.
All bookings, payments, and communications are processed under U.S. law through Latin Escape Travel and Living, LLC.
While some activities and logistics occur abroad, your legal relationship and payment obligations are with our U.S. entity.
3. Eligibility and User Conduct
You must be at least 18 years old to book or use our Services.
You agree to use our website and services only for lawful purposes and in accordance with these Terms.
You may not:
Do not misuse our platform or interfere with other users’ experiences.
Use the Services for commercial, fraudulent, or unlawful purposes.
Impersonate another person or misrepresent your affiliation with any entity.
We reserve the right to refuse service, terminate accounts, or cancel bookings if we believe a user violates these Terms.
4. Bookings, Payments, and Refunds
Booking and payment terms are governed by our [Payment & Refund Policy], available on our website.
By making a booking or payment, you agree to comply with that policy, including its rules on deposits, cancellations, and refunds.
All prices are listed in U.S. Dollars (USD), and payments must be made in USD unless otherwise specified.
5. Pricing, Currency, and Taxes
Prices displayed on our website are subject to change without notice.
Any applicable taxes, transaction fees, or bank charges are the responsibility of the customer.
All bookings are processed directly through our official website. No additional charges
Third-party service fees apply.
6. Changes, Cancellations, and Force Majeure
My Latin Escape reserves the right to cancel or reschedule tours or consulting sessions due to unforeseen circumstances such as natural disasters, travel restrictions, or safety concerns.
In such cases, you will be entitled to a refund or credit, as described in our Payment & Refund Policy.
We are not responsible for delays, cancellations, or additional costs caused by external factors beyond our control (e.g., weather, airline issues, government actions).
7. Consulting Services and Digital Products
For digital or consulting services (including relocation consultations, digital guides, and online sessions):
Access is granted for personal use only.
Sharing, reselling, or redistributing content is prohibited.
Digital products and consulting fees are non-refundable once delivered or accessed.
8. Intellectual Property and Content Use
All content on our website, including text, images, videos, graphics, logos, and trademarks, is owned or licensed by Latin Escape Travel and Living, LLC.
You may not reproduce, distribute, modify nor use for AI training any material without prior written consent.
You may share links to our website or social media content for personal or non-commercial purposes, provided attribution is given.
9. Disclaimer and Limitation of Liability
Our Services are provided “as is” and “as available.”
My Latin Escape does due diligence but cannot guarantee the accuracy, safety, or suitability of any location, vendor, or third-party service used during tours or relocation assistance.
To the fullest extent permitted by law:
We disclaim all warranties, express or implied.
We are not liable for any indirect, incidental, or consequential damages, including loss of data, profits, or opportunities.
If any issue arises during a tour or service, our liability shall not exceed the total amount paid by the customer for that specific booking.
10. Privacy and Data Protection
Your privacy matters to us.
We collect, process, and store your data according to our [Privacy Policy], which explains how we handle personal and non-personal information.
By using our Services, you consent to the collection and processing of your data as outlined in that policy.
11. Links to Other Websites
Our website may include links to third-party websites not operated by My Latin Escape.
We are not responsible for the content, privacy, or practices of those external sites.
We encourage you to review their privacy and terms policies before engaging with them.
12. Governing Law and Jurisdiction
These Terms and Condition or any disputes arising from them shall be governed by the laws of the State of Illinois, United States, without regard to conflict of law principles.
You agree that any legal action or proceeding shall be brought exclusively in the courts located in Jackson County, Illinois.
13. Modifications to Terms
We may revise these Terms periodically to reflect changes in our services, applicable laws, or operational needs.
Updated versions will be posted on our website with a revised effective date.
Continued use of our Services after changes are posted constitutes your acceptance of the updated Terms.
14. Contact Information
If you have questions about these Terms, please get in touch with us at:
Latin Escape Travel and Living, LLC
2416 S. Wolf Creek Road
Carbondale, Illinois 62902
Disclaimer Policy
Effective Date: November 1, 2025
Operated by: Latin Escape Travel and Living, LLC (“My Latin Escape”, “we”, “us”, or “our”)
Address: 2416 S. Wolf Creek Road, Carbondale, Illinois 62902, USA
Email: info@latinescape.com
1. General Disclaimer
My Latin Escape provides relocation consulting, lifestyle guidance, real estate tours, and travel experiences designed to help clients explore and settle in Colombia.
All information, recommendations, and materials offered through our website, digital content, or consulting sessions are intended for general informational and advisory purposes only.
While we strive to ensure accuracy and timeliness, My Latin Escape does not guarantee that all information will be free from errors, omissions, or changes in regulations or market conditions.
2. Due Diligence and Client Verification
My Latin Escape performs due diligence procedures to verify and evaluate clients before confirming participation in relocation programs, tours, or investment-related services.
This includes reviewing background information, travel or financial readiness, and alignment with Colombian residency and lifestyle requirements.
These evaluations are conducted to ensure safety, compliance, and suitability of our programs for each participant.
However, Latin Escape’s due diligence process does not constitute an official background check or government clearance, and participation in our services remains subject to our internal approval policies.
3. Professional Advisory Scope
My Latin Escape provides orientation in legal, immigration, tax, and lifestyle matters strictly for informational and consultative purposes.
Our team includes qualified advisors familiar with Colombian procedures and U.S. regulations related to relocation; however, we do not act as attorneys, accountants, or licensed immigration agents.
All decisions regarding relocation, travel, or investment are made voluntarily by the client based on the guidance, analysis, and recommendations provided by My Latin Escape.
Our consulting services are intended to support the client’s process—not to replace personalized representation before government authorities or private entities.
4. Third-Party Services and Links
My Latin Escape may collaborate with third-party service providers (such as local transport companies, hotels, or legal firms) to fulfill parts of its programs.
While we carefully select our partners, we do not control their operations and are not responsible for any loss, delay, or incident arising from their independent actions.
Our website may include links to third-party platforms or resources; we do not endorse or assume responsibility for their content or data practices.
5. Limitation of Liability
To the fullest extent permitted by law, My Latin Escape shall not be held liable for any indirect, incidental, or consequential damages, including but not limited to loss of data, profit, or opportunity, resulting from:
The use or inability to use our website or services;
Reliance on any information or recommendation provided by us; Besides paid and contract consulting.
Events or conditions beyond our reasonable control.
In any case, our total liability shall not exceed the total amount paid by the client for the specific service in question.
6. Updates to this Policy
My Latin Escape reserves the right to update or modify this Disclaimer Policy at any time.
Revisions will take effect immediately upon posting on our website, with the effective date updated accordingly.
Clients are encouraged to review this page periodically to stay informed about our terms.
7. Contact Information
For questions about this Disclaimer Policy, please contact:
Latin Escape Travel and Living, LLC
2416 S. Wolf Creek Road
Carbondale, Illinois 62902, USA
info@latinescape.com
